Help Centre E-mail (POP3/IMAP)

Setting Up a Mail Account in Thunderbird (Version 78.3.3)

To setup your Mail Accounts with Thunderbird (Version 78.3.3), use the following steps;

1. Open Mozilla Thunderbird.
    
2. Click Local Folders in the navigation bar on the left.
    
3. In the Set Up Another Account section, click Email.
    
4. Enter your name, email address, and the password for your email address.
    
5. Click Configure Manually.
    
6. Additional settings will be displayed. To configure your account for the email servers, enter/select the following settings:
     - Incoming mail server: mail.{yourdomain}
   - Outgoing mail server: mail.{yourdomain}
    
   Leave the default values for all other settings like Ports and Encryption method.
    
7. Make sure your full email address has been entered in the Username fields and click Done
    
8. Your account is now set up. To retrieve your emails, click on Inbox in the navigation bar on the left.
    

You can now start managing your email account with Thunderbird (Version 78.3.3).

Troubleshooting:

• If no messages are able to be sent or received, check the account settings.
   
• Check the firewall you use to make sure that the required ports are open.
   
• Check the settings of the antivirus program you are using.