To setup your POP/IMAP mailbox in Outlook for Microsoft 365 (First-Time Setup of an Email Account), use the following steps;
- When you open Outlook for Microsoft 365 for the first time after successful installation, the Select Profile window appears. Confirm the automatically set up profile by clicking OK.
If no profile is displayed in the Profile Name field, enter the desired profile name and click OK.
- Enter your email address.
- Click on Advanced Options.
- Check the Let me set up my account manually option.
- Click Connect.
- If you want to set up your email using IMAP (Recommended), select the IMAP account type. If you want to instead set up your email using POP3, select the POP account type.
- In the Incoming Email section, in the Server field, enter the corresponding incoming mail server (See below).
- Incoming mail server: mail.{yourdomain}
- Outgoing mail server: mail.{yourdomain}
Leave the default values for all other settings like Ports and Encryption method.
- Click on Next.
- Enter your mailbox password.
- Click Connect.
The Account successfully added window is displayed.
- Click Done.
You can now start managing your email account with Outlook for Microsoft 365.
Troubleshooting:
- If no messages are able to be sent or received, check the account settings.
- Check the firewall you use to make sure that the required ports are open.
- Check the settings of the antivirus program you are using.