By ordering or using any of interVations design and development services, the client is deemed to have accepted these Terms and Conditions whether or not the client has been provided with a copy.
In these Terms and Conditions "we, our, us, refers to interVations. "You", "Client" and “Customer” refers to YOU, the interVations Client or buyer of any design and development service offered by interVations.
Client unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other
artwork provided to interVations for inclusion in the Project are owned by Client, or that Client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, indemnify and defend interVations and its sub-contractors from any liability (including legal fees and court costs), including any claim or suit, threatened or actual, arising from the use of such elements provided by the Client. All designs and development code remain copyright to interVations until such time a Tax Invoice for such works is paid in full.
interVations and the Client undertake to work together to complete Project within the timescale defined in the specification. interVations will inform client on project progress and will always endeavor to meet the defined milestones. Client must also supply all source materials to timescale, failure to provide source materials within 30 days of the specified timescale will be sufficient grounds for interVations to cancel the agreement and retain any deposits or stage payments made thus far as cancellation fees. In cases where a project is charged to the Client at the end of a project, interVations will provide a Tax Invoice for work completed.
Updates (after project completion/launch date) will be charged at an agreed rate between interVations and the Client. We will make every effort that any updates are done as quickly as possible and usually within 24 - 48 hours.
The content/idea/theme of a design is provided by client. interVations role is in actual conceiving the idea. You agree that you will not post any material which is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, or otherwise in violation of ANY law.
interVations puts every effort to optimize your web site for better ranking in Search Engines through the use of best practices. interVations does not guarantee any ranking of your web site in any search engine.
Uploading a design, sending files through FTP, CD or any other media is considered as delivery of the design after which the client is not eligible for a refund. By signing up with interVations, the client agrees that they will clear any balance dues after the design has been delivered.
a) interVations will under no circumstance be liable for indirect, special, or
consequential damages including any loss of business, revenue, profits, or data in relation to your use of the design.
b) In purchasing domain names on behalf of the client, interVations are acting solely as the clients agent and accepts no responsibility for the continuance or otherwise of that registered domain name.
a) interVations reserves the right to levy extra charges if
additional unexpected time is expended on the creation of the site, or loading of the site onto the internet, due to circumstances beyond our control or due to working with material created and/or provided by a third party.
b) Domain name registration fees and all the services available on our web site are governed by their applicable terms and conditions. Refer to the interVations.com.au web site for further information.
At the bottom of each page (where the project is a web site) will be placed a interVations logo and the words “developed and hosted by interVations” where the Client is an interVations hosting services client, or “developed and maintained by interVations” where the client is not an interVations hosting services client or similar will be shown and a link to the interVations web site will be active. Please note that this credit link also services as your first link exchange between interVations (on its portfolio page) and your web site This helps us and our clients get a better ranking on Search engine specifically for Google. Where the design is a print publish document, we will not, nor seek permission to brand the document with the interVations brand.
Client Order’s may require an advance payment of up to fifty (50%) percent of the project proposal before any work on a prototype is started. Thereafter, the remaining fifty (50%) percent of the Client Order total will be due upon delivery of the final design and development and before release of the final pages. interVations reserves the right, subject to (7) days advance email notice to the Client, to change the rates charged for any ongoing maintenance services provided to Client. interVations must receive payment prior to final release of the Client Order. This is negotiable at the time of signing your authorisation for interVations to commence any works.
In case a representative has officially offered you free concepts/prototypes, no money is required up front for our design work. In most cases, we create multiple mock up "test designs" of a proposed page(s). If you are not happy with these designs you can walk away without paying a penny! If this is the case you will not be permitted to use any of the images, logos or design elements created by us during this stage. In the case you are quoted a Concept Design fee, if you choose to walk away, the quoted amount is to be paid in full before you are permitted to use any of the images, logos or design elements created by us during this stage.
Where web site design or other Programming Services are supplied, Customer will notify interVations of any errors or omissions for rectification within a period of 7 days from Delivery. After 7 days from Delivery, Customer is deemed to have accepted that the Delivery is provided to an acceptable level of quality and further changes will be chargeable. Where the design is a print publish document, the customer must notify interVations of any errors or omissions for rectification and before the project goes to print. Any errors or omissions found by the client after the design is submitted to a printer, the client must pay for any printed documents which have been printed with the errors or omissions. interVations makes all reasonable efforts to ensure there are no errors and omissions, however, it is the Customers responsibility to check all work completed by interVations thoroughly before approving any design.
interVations cannot always guarantee to start work on web design projects immediately. If this is the case it will be discussed with the client before any work is started. All reasonable efforts will be made to work to client time scales.
interVations reserve the right to cancel any design or development project at any time.
a) If the client delays commencement of work for more than 30 days from payment of the deposit (where applicable), interVations reserves the right to make a surcharge to cover additional time and price increases since the original quote.
b) In the event of a dispute regarding the design or withheld or late payment, interVations reserves the right to withhold or withdraw all designs and files until such dispute is resolved.
Should a client choose to cancel a design or development project 30 days after project start date, interVations reserves the right to charge the client 80% of the total quoted project cost.
All notifications and tax invoices to the customer will be sent by electronic mail (email) only. This helps interVations decrease its carbon emissions, paper usage, and is part of securing a better environment for the future. It is the responsibility of the customer to ensure his or her email address is valid at all times. interVations will not be responsible if Customer fails to receive any email interVations attempted to send.
This Agreement will be governed by the laws of the Commonwealth of Australia where the development and designing is carried, and any user of the service hereby agrees to be bound exclusively by the jurisdiction of the courts of the Commonwealth of Australia without reference to rules governing choice of laws.
interVations reserves the right to change any part of this agreement without notice and your use of any of interVations design or development services will be deemed as acceptance of this agreement. We advise Customers to regularly check the Terms and Conditions of this agreement and/or request for updated versions to be provided. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.
If you have any questions or comments please contact us.