Service Status

Message posted at: Tue 20-OCT-2009 10:00am
What: SPAM Emails
When: Mon 19-OCT-09 & Tue 20-OCT-09

Impact: All hosting customers
Additional Info: interVations have seen a large increase of spam over the last couple of days. A number of the emails appear to sent by interVations.

Some spammers that will make it appear that we have sent the spam ourselves. This is just one of the tools they use to make it appear that the email they are sending is legitimate (usually in an attempt to get past spam filtering programs).

We suggest customers disregard & delete these emails asking for personal information or to download programs or scripts to run on their computer systems. These emails should not be forwarded or replied to.

If there are any concerns over the safety of your computer, please ensure you have an up to date Anti Virus program installed & run a full system scan regularily.

Message posted at: Tue 20-OCT-2009 10:00am
What: SPAM Emails
When: Mon 19-OCT-09 & Tue 20-OCT-09

Impact: All hosting customers
Additional Info:
It has come to our attention that some of you may have received two emails with the following subjects this morning.

• System Upgrade
• Attention - Mail server upgrade

Both of which appear to come from "system-administrator" with the email address "system-administrator@intervations.com.au" advising of upgrades to our servers on october 22, 2009.

This email has not come from us.
This email is SPAM and should be deleted when you receive it.
DO NOT click any links of perform any tasks the SPAM emails ask you to.

If you have accidentally clicked the link in the email, we advise that you perform a full system scan using both your Anti-Virus and AdWare Removal programs.

If you do not have any Anti-Virus or Anti-Virus and AdWare Removal programs, we suggest McAfee Anti-Virus (World-class Virus Removal software) and AdAware (World-class AdWare Removal Software).

• For McAfee, Click here.
• For AdAware, Click here.

We never send emails asking you to run scripts or programs on your computer system, unless otherwise requested by you, or as part of our support process.

The email address, system-administrator@intervations.com.au, does not exist and is NOT an authorised communication from interVations, and interVations cannot be held liable for any damages or disruptions.